Customer Service
Shipping & delivery
1.Shipping options
Orders will be delivered by GLS* (available only in EU countries, no EU islands)
Standard home or other delivery is free for orders over € 25 within Belgium, to the Netherlands and Luxembourg.
For orders under 25 € we charge a shipping fee of 7 € for Belgium and the Netherlands.
For all other European countries (no islands), delivery is free from a purchase amount of € 100; below this amount 20 € will be charged.
We also ship outside the EU on request, the costs then depend on the destination.
2. Delivery restrictions
We only deliver to physical addresses, no PO boxes. Products are shipped Monday to Friday, except on public holidays. We can ship to countries outside the European Union upon request, but products cannot be returned.
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